THE COURSE CURRICULUM

The Talent Leader's Guide to
Threat-Free AI Communication

Transform threat-triggering corporate language into engagement-driving AI conversations.
Turn AI Resistance Into Engagement in 35 Minutes

Introduction: Why AI Adaption Rates Are Low (How to Fix it)
The AI Communication Trap
The Language of Change
Defining Change Without Creating Panic
Why Your AI Adaptation Rates Are Low (How to Solve it)
Introduction: AI BRIDGE Communication Framework
The AI BRIDGE Framework™️
The AI BRIDGE Five Step Strategy
Integrating the AI BRIDGE Communication Strategy
Example AI BRIDGE Conversations™️
Introduction: The "Say This, Not That" Playbook
Addressing Fear: When You Say AI, What Your Team Hears
AI Translator: Resistance vs. Adaptation
Common Failures and How to Fix Them - Audio Lesson
Introduction: Coaching Leaders on Team Conversations
Multigenerational Workforce Considerations
Practicing Real Conversations for Leaders
AI BRIDGE Conversation Planner Template & Job Aid
Talking About AI: Facilitating Group Conversations
Your Communication Transformation: Moving From Threat to Trust
Next Steps for Effective AI Communication

REGISTER NOW

Registration Options
for Human-Centered AI Communication

Two powerful ways to master trust-building AI communication for your organization:
Essential Training gives you the complete methodology to transform how you talk about AI implementation.
Comprehensive Training includes our custom AI Communication Builder GPT,
which creates personalized messaging tailored to your specific organizational scenarios.

Workshop Only

$79/per student

One Access to Workshop Only

REGISTER NOW

ONE STUDENT ACCESS

Complete 35-minute Microlearning Workshop

AI Bridge Methodology Framework

Say-This-Not-That Language Substitutions

Stakeholder-specific Communication Strategies

Discussion Guide for Team Implementation

SAVE 15%

Workshop Only

$67/student - Billed At $335

Up to Five Students Registered Together

REGISTER FIVE STUDENTS

FIVE USER ACCESS

Complete 35-minute Microlearning Workshop

AI Bridge Methodology Framework

Say-This-Not-That Language Substitutions

Stakeholder-specific Communication Strategies

Discussion Guide for Team Implementation

SAVE 25%

WORKSHOP ONLY

$59/Student - Billed at $590.00

Up to Ten Students Registered Together

REGISTER UP TO 10

TEN USER ACCESS

Complete 35-minute Microlearning Workshop

AI Bridge Methodology Framework

Say-This-Not-That Language Substitutions

Stakeholder-specific Communication Strategies

Discussion Guide for Team Implementation

ENTERPRISE (10+)

CUSTOM PRICING

Contact Us

Custom Pricing and Access

Contact Us

ENTERPRISE INQUIRY

Complete 35-minute Microlearning Workshop

AI Bridge Methodology Framework

Say-This-Not-That Language Substitutions

Stakeholder-specific Communication Strategies

Discussion Guide for Team Implementation

Workshop + AI Assistant

$149 Per Student

Workshop + AI Communication Builder GPT

WORKSHOP + GPT

WORKSHOP + AI COMMUNICATION BUILDER GPT

Complete 35-minute Microlearning Workshop

AI Bridge Methodology Framework

Say-This-Not-That Language Substitutions

Stakeholder-specific Communication Strategies

Discussion Guide for Team Implementation

SAVE 33%

Workshop + AI Assistant

$119/person Billed at $595

Workshop + AI Communication Builder GPT

REGISTER 5 USERS

Complete 35-minute Microlearning Workshop

AI Bridge Methodology Framework

Say-This-Not-That Language Substitutions

Stakeholder-specific Communication Strategies

Discussion Guide for Team Implementation

SAVE 34%

Workshop + AI Assistant

$99/student Billed at $990

Workshop + AI Communication Builder GPT

REGISTER 10 USERS

Complete 35-minute Microlearning Workshop

AI Bridge Methodology Framework

Say-This-Not-That Language Substitutions

Stakeholder-specific Communication Strategies

Discussion Guide for Team Implementation

SAVE 33%

ENTERPRISE INQUIRY

Contact Us

Custom Workshop Access

Contact Us

Complete 35-minute Microlearning Workshop

AI Bridge Methodology Framework

Say-This-Not-That Language Substitutions

Stakeholder-specific Communication Strategies

Discussion Guide for Team Implementation

Why You Also Need The AI Communication Builder Assistant

You've Learned the Framework, But Your Staring At A Blank Sheet of Paper...
Learn More About Custom GPT Add-on

MEET YOUR FACILITATOR

MARGARET SPENCE

Founder of The Inclusion Learning Lab and a recognized expert in human-centered organizational transformation during technological change. She specializes in helping organizations navigate AI implementation through trust-building communication strategies that honor both psychological safety and business objectives.

Margaret's unique approach transforms traditional change management by focusing on the neurological reality of how people process technological change. Rather than fighting resistance, her methodologies eliminate the communication patterns that create defensive responses in the first place.

We help organizations move beyond short-term AI adoption fixes to build sustainable cultures of technological readiness.

Welcome to The Inclusion Learning Lab - AI Reskilling Conversations Lab. 
This is for you if:
  • You're tired of fighting communication battles that your own well-intentioned messages may be creating
  • You understand that AI implementation success depends as much on psychological safety as technical training
  • You genuinely care about helping employees navigate change without triggering their survival fears
  • You're ready to examine whether your excitement about AI transformation might sound like job elimination to the people you're trying to protect
  • You want to master an AI communication strategy for HR leaders that builds trust instead of resistance
This is not for you if:
  • You believe employee concerns about AI are simply resistance to overcome rather than valid responses to threat-signaling communication
  • You're looking for more persuasive techniques to convince people AI is universally beneficial
  • You want quick fixes that don't require examining the psychological impact of your current language patterns
  • You prefer traditional change management approaches that treat employee concerns as obstacles rather than intelligent feedback
  • You don't want to establish feedback systems that maintain trust throughout AI implementation phases

STILL HAVE QUESTIONS?

    General Questions

  • Who is this program designed for?

    HR leaders, talent development professionals, and change management specialists who are responsible for communicating AI initiatives to employees. This is perfect for leaders who recognize that employee resistance to AI isn't about the technology—it's about how we talk about the technology.

  • Do I need technical AI knowledge to benefit from this program?

    Not at all. This program focuses on the human psychology of technological change, not technical AI concepts. Whether you're AI-savvy or AI-curious, you'll gain the communication frameworks that make any AI implementation more successful through trust-building rather than resistance-fighting.

  • What is microlearning and why five microlearning modules?

    Microlearning delivers focused, bite-sized content designed for immediate application and retention. Each module is 7-12 minutes long and teaches one specific skill set that you can master completely. This format respects your time constraints while ensuring deeper learning than traditional workshops. 

    The five modules build systematically: understanding the psychology, mastering language patterns, adapting to stakeholders, applying conversation frameworks, and transforming your overall approach. You can complete the full program in 35 minutes or space out the modules throughout your week—whatever works best for your learning style.

    • Content Questions

  • Is this workshop another "softer" language session, or are there real psychological principles behind it?

    This is evidence-based methodology grounded in established research from Harvard's Amy Edmondson (psychological safety), Nobel Prize winner Daniel Kahneman (loss aversion), Martin Seligman (learned helplessness), and neuroscience research on threat detection. Every language substitution is designed to work with human psychology rather than against it.

  • How is this different from general change management communication training?

    Most change management focuses on what to communicate. This program focuses on how language triggers specific neurological responses that either enable or prevent learning. 

    We address the unique psychological challenges of AI implementation, such as job security fears and professional identity threats, that generic change communication often overlooks.

    • Program Questions

  • Can I really master this methodology in just 35 minutes?

    Yes. This microlearning format provides concentrated, immediately applicable frameworks rather than theoretical overviews. You'll leave with specific language substitutions, the AI Bridge conversation methodology, and stakeholder-specific strategies you can use in your next AI communication. The goal is practical mastery, not comprehensive coverage.

  • What if my organization has already had poor AI communication and there's existing resistance?

    The AI Bridge methodology works for both prevention and recovery. While the core program focuses on trust-building from the start, the frameworks help rebuild psychological safety even when previous communications have triggered defensiveness. You'll learn how to acknowledge past communication challenges while creating new patterns of trust.

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